PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items.

• The claim must be submitted within 7 days of the delivery date.
• Not all claims submitted will be granted; they will be accepted upon review.
• If the claim submission period has passed or the unboxing video does not meet our policy requirements, the claim may be rejected, and no further action will be taken on your order.
  

ORDER INFO:
Your items may be sent in separate packages if you ordered a large number of items or if they are under different order numbers.

CLAIMS:
If there is something wrong with your order and you need further assistance, please submit an inquiry through the “Contact Us” Form to get help from a representative.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the unboxing video may be rejected.

INCLUSIONS: 

• OUTBOX / 2 VERSIONS / 1EA / 165x165x30mm
  
• POSTCARD / 2 VERSIONS / 16EA / 145x145m
• CD-R / 2 VERSIONS / 1EA / 120x120mm
• CARD COVER STICKER / 1 VERSION / RANDOM 1 OUT OF 8 / 54x85mm (HEAT Ver. Only
  
• U.S. EXCLUSIVE PHOTOCARD (CHU Ver.) / 1 VERSION / RANDOM 1 OUT OF 8 / 55x85mm
• hello82 EXCLUSIVE PHOTOCARD (CHERRY Ver.) / 1 VERSION / RANDOM 1 OUT OF 8 / 55x85mm¬†(HEAT Ver. Only)
  

MESH SHORTS DETAILS: 

S/M 

• Material: 100% POLYESTER
• Waist: 29-40"
• Hips: 42"
• Inseam: 8"

L/XL/2XL

• Material: 100% POLYESTER
• Waist: 34-45"
• Hips: 47"
• Inseam: 8"

How To Measure:

• WAIST: Measure the waistband from end to end, keeping the tape horizontal.
  Record the measurements both before and after stretching the waistband.
• HIPS: Measure the circumference 7 inches down from the waist.
• INSEAM: Measure along the inner seam from the crotch point to the bottom hem.